Experience:
Oct 2020 – Present
Team Member
Royal Mail, Team Valley, Newcastle upon Tyne
- Utilized manual tracking methods to ensure accurate and timely collections.
- Implemented solutions to streamline workflows and reduce operational bottlenecks.
- Worked closely with team members and other departments to ensure smooth operations.
- Facilitated team meetings to discuss progress, challenges, and solutions.
April 2011 – Sep 2020
Self-Employee
Blueline Taxis, Newcastle upon Tyne
- Demonstrated strong problem-solving skills by navigating complex routes and adapting to unexpected situations, showcasing flexibility and quick thinking.
- Provided excellent customer service and maintained high satisfaction levels through effective communication and a friendly demeanor, enhancing interpersonal skills.
- Efficiently managed schedules and planned routes to ensure timely pickups and drop-offs, demonstrating strong organizational skills and attention to detail.
April 2009 – Feb 2011
Administrative Assistant
Siemens Power Generations (from Adecco), Newcastle
- Allocated batch order numbers and generated production process reports using SAP, ensuring accurate tracking and data management.
- Efficiently recorded production data and identified unusual situations affecting productivity, accuracy, and efficiency, informing team leaders for timely resolution.
- Produced detailed booklets for manufacturing batches and developed reference quotes for new raw materials, showcasing strong documentation and reporting skills.
Feb 2006 – Feb 2009
Administrative Assistant
Rural Payments Agency, Newcastle upon Tyne
- Utilized DMUs software and System Traque to accurately log and timestamp all incoming documents and letters, ensuring precise data management and tracking.
- Compiled and checked DMUs statistics, generating detailed reports for managers and the management team, demonstrating strong analytical and reporting capabilities.
- Resolved queries from customers and team members using a database management system and worked on the Single Payment Scheme and other farmer-based schemes, showcasing problem-solving skills and customer service expertise.
Feb 2001 – June 2005
Pharma Production/Marketing
India
- Utilized specialized software for managing production schedules, inventory, and quality control, demonstrating your ability to work with complex systems and data management tools.
- Analysed production data to identify inefficiencies and implemented process improvements, showcasing your strong analytical skills and ability to solve complex problems.
- Coordinated marketing campaigns and product launches, ensuring timely delivery and compliance with regulatory standards, highlighting your project management skills and attention to detail.
- Worked closely with cross-functional teams, including R&D, sales, and regulatory affairs, to ensure successful product development and marketing strategies, demonstrating your ability to collaborate effectively and communicate complex information clearly.
